Yeah, even the visitor that only want to enjoy the life-style, travel all corners of Namibia and be amazed by the wonderful scenery of a country far from crowded.
Before any of these wonderful ventures can become a reality, most visitors have plenty of planning to do ahead of time, probably mostly using the services of tour organizations or specialized tour guides to organize, plan and getting everything rolling into action.
We love all visitors, believe me and we enjoy welcoming you all into our country, our hearts and our history. Obviously I am including professional visitors to Namibia for business reasons as well and you would be included in this discussion.
Let's get down to only one reality that could become a headache to many a visitor even though it usually is included in all arrangements and that entails your personal laundry while visiting or touring Namibia. Personally I found visitors to Namibia that prefers without a doubt to find their own laundry services such as a washing and ironing service to have a more personal touch caring for their laundry.
Touring or business, your reasons could be anything from preferring environmental products to a natural washing and ironing service to just plain enjoying meeting more local people besides you're tour guides, hotel professionals or your fellow tourist company. As a tourist or professional you may simply want to be more in control of your personal laundry. It would be great if any of you could respond to my blog and give me your personal views and how you feel about this specific area.
Why you might be asking right now? Through all my experience in sales all these years and we'll keep that topic short, I found the lack of personal attention and service to the customer, looking after their needs have been disappearing fast with the information age we find ourselves in today. The hunt for more business, larger premises and higher profits are causing that the customer's needs are somewhere down the line...we know it's there, we know we should be dealing with it...but we simply have more at stake than really caring about that little obstacle.
I have been involved with one or two areas where service is crucial to success and I have been studying where there might be a gap in our market to introduce a service to clients where they feel and know that their needs are being set first and foremost. This is how the old idea with a new view were re-born and today I find myself the owner of a new business, "Heila's Wash Saloon". Yes, I agree it seems simple and won't be noticed. I do intend with careful planning this new venture should start small, grow with client's needs and become the best well-known service through-out Namibia with the client's needs to be most important.
The intention is to add services for client's personal needs as the business grow with the population of Windhoek in Namibia, eventually growing into a company for the whole of Namibia. Dreaming big? Yeah! Will this dream be achieved? Heck, yes! I will follow up with more of "Heila's Wash Saloon" and I dearly wish for you all to give me your opinions, how you would feel, what you would like if you were to be a client and what services you would like to be added if this where in your area. It would be great to read more about people's thoughts and you would be assisting your fellow consumer to be able to receive the best possible client service.
Should anyone of you be visiting Windhoek, Namibia in future, feel free to contact us for your personal laundry needs in the meantime and who knows, we meeting each other could be another experience to take back to your friends and family.
Till next time...great reading...!
www.linkedin.com/pub/heila-robertson/65/253/877
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